Samsung's Response to Galaxy Note 7 Crisis Draws Criticism - The New York Times
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A Critical Look at Samsung's Response to the Galaxy Note 7 Crisis
Samsung's Conclusions on Galaxy Note 7 Recall Backed Up by Regulator - WSJ
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Samsung's Uneven Handling of Galaxy Note 7 Fires Angers Chinese - The New York Times
Samsung's Conclusions on Galaxy Note 7 Recall Backed Up by Regulator - WSJ
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Calaméo - Case Study
PDF) Crisis PR Study on Samsung Galaxy Note 7 Explosion Incident
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